Shipping policy
Shipping Policy
Shipping Information
At Pigley's Corner, we manufacture and supply compatible replacement mattress support boards for a growing range of bedside cribs, cribs, prams, and Moses baskets.
We aim to dispatch orders as quickly as possible and provide clear delivery information throughout the ordering process.
Please note that delivery estimates do not include processing or manufacturing time where applicable.
Countries We Currently Deliver To
We currently offer delivery to the following countries:
• United Kingdom
• Northern Ireland
• Republic of Ireland
• Germany
• France
• Netherlands
• Belgium
• Spain
• Portugal
We are continually expanding the countries we deliver to as demand grows.
If your country is not listed, please contact us before placing an order and we will do our best to assist.
Delivery Estimates
Delivery times may vary depending on location, courier services, seasonal demand, and customs processing.
Typical delivery estimates are:
United Kingdom Mainland:
2–5 working days
Northern Ireland & Republic of Ireland:
3–7 working days
Europe:
5–14 working days
Delivery estimates are provided as guidance only and are not guaranteed.
Order Processing
Many products are manufactured, prepared, or packaged to order.
Orders are normally processed and dispatched as quickly as possible during business days.
Orders placed during weekends or public holidays may be processed on the next working day.
Packaging
All mattress support boards are securely packaged to help minimise the risk of damage during transit.
Should your order arrive damaged, please contact us as soon as possible and include photographs of both the packaging and the damaged item.
Customs, VAT & Import Charges
For international orders, local customs charges, VAT, import duties, taxes, or handling fees may apply depending on your country's regulations.
These charges are the responsibility of the customer and are not included within our product pricing or shipping costs.
Pigley's Corner is unable to predict or control any customs-related fees that may be charged by local authorities.
Incorrect Delivery Information
Customers are responsible for ensuring that all delivery information provided at checkout is accurate and complete.
If an order is returned due to an incorrect address, failed delivery attempts, or refusal of delivery, additional shipping charges may apply before the order can be re-sent.
Tracking Information
Where available, tracking information will be provided once your order has been dispatched.
Tracking availability may vary depending on the shipping service selected and destination country.
Shipping Delays
While we work hard to ensure prompt delivery, delays can occasionally occur due to:
• Courier network issues
• Severe weather conditions
• Customs inspections
• Public holidays
• High seasonal demand
Pigley's Corner cannot be held responsible for delays caused by third-party delivery providers or customs authorities.
Need Help Finding a Compatible Product?
We manufacture compatible replacement mattress support boards for a range of popular bedside crib brands, including:
• Chicco Next2Me
• SnuzPod
• Joie
• Red Kite
• Silver Cross
• Tutti Bambini CoZee
• Nuby
• Hush
• Clair de Lune
• Kinderkraft
If you do not see your model listed on our website, please contact us and we will do our best to help identify a suitable replacement.
Further Shipping Information
For more detailed information regarding international delivery, compatible products, and shipping destinations, please visit our UK & International Shipping Information page.
If you have any questions regarding delivery, product compatibility, or international shipping, please contact us through our Contact Us page and we will aim to respond within 24 hours.